John Baumann, Proud Person with Parkinsons, The Inspiring Esquire, discusses diversity and disability discrimination of people with an obvious disability.
Posts Tagged ‘lawyer’
Diversity Disability Awareness John Baumann Parkinsons Proud Attorney
Wednesday, December 15th, 2010AFFORDABLE EXPERTISE – JOHN BAUMANN
Sunday, November 14th, 2010My business model is “affordable expertise.”
I don’t try to be everything to everyone. I have listed what I do well.
If you have a need, please don’t hesitate to contact me for a free consultation.
Inspiration - Would your people benefit from a shot in the arm (with tangible takeaways)? TheInspiringEsquire.com
Education - Would a basic 12 step workshop for professional success benefit your organization? LearnSuccessToday.com
Proactive Prevention -
Have any claims of harassment been made against your company?
Are you concerned that a union may try to organize your employees?
Do you want to reduce the number and severity of work-related injuries? ProactivePreventionCulture.com
Legal Consultation - Could you use someone with 25 years of legal expertise at a company to bounce potential legal issues off of early in the decision-making process? JohnBaumann.info
Services Available – Expertise – Presentations – The Inspiring Esquire
Friday, July 30th, 2010Partial Lineup of Inspirational & Educational Presentations:
I. The Inspiring Esquire Inspirational Presentations
• Caring for Caregivers: Reclaiming Posi-spective
An inspirational talk providing insights as to why many care receivers and their families neglect to demonstrate appreciation for caregiving, the power of positive care giving and the deteriorating effect of negativity on care receivers reflecting upon my personal journey with Parkinsons and with my daughter’s medical conditions. How to reclaim your positive perspective or Posi-spective. Designed for all health care providers and caregivers of any kind, large or small. Attendees will be rejuvenated and have a much improved attitude.
• Caring for Service Providers: Reclaiming Posi-spective
An inspirational talk providing insights as to why many customers neglect to demonstrate appreciation for service, the power of positive service and the effect of negativity on the organization relating my personal journey with Parkinsons and with my daughter’s medical conditions. How to reclaim your positive perspective or Posi-spective. Designed for service providers of any kind, large or small. Attendees will be rejuvenated and have a much improved attitude.
• Positively Handling a Life-Changing Illness: Becoming a Proud Person with Parkinsons
An inspirational talk providing insights as to why many care receivers and their families have a difficult time adjusting to a life-changing illness, the power of having a positive attitude and the deteriorating effect of negativity relating my personal journey with Parkinsons and with my daughter’s medical conditions. How to empower your positive perspective or Posi-spective. Designed for all care receivers and their families, large or small audiences. Attendees will be rejuvenated and have a much improved attitude.
II. Learn Success Today Seminars & Workshops
• Nine Principles to Enhance Personal Success
An inspirational and educational talk providing nine personal success enhancement principles including envisioning, intensity, awareness and attitude. How to obtain personal success. Designed for everyone, large or small audiences. Attendees will be rejuvenated, have a much improved attitude and the skills necessary to achieve personal success.
• Nine Principles to Enhance Professional Success
An inspirational and educational talk providing nine professional success enhancement principles including envisioning, intensity, awareness and attitude. How to obtain professional success. Designed for everyone, large or small audiences. Attendees will be rejuvenated, have a much improved attitude and the skills necessary to achieve success.
• Supervisor Training on Respect & Appreciation
An inspirational and educational talk providing training to existing supervisors and supervisors-in-training on successfully establishing a work environment based upon respect and appreciation. How to create a productive work environment based upon respect and appreciation. Designed for everyone in management, large or small audiences. Attendees will be rejuvenated, have a much improved attitude and the skills necessary to achieve success as supervisors.
• Positively Handling Adversity
An inspirational and educational talk providing insights as to why many employees have a difficult time handling adversity, the power of having a positive attitude and the deteriorating effect of negativity relating my personal challenges including Parkinsons and my daughter’s medical conditions. How to empower your positive perspective or Posi-spective. Attendees will be rejuvenated and have a much improved attitude.
• Diversity Enhancing Profitability
An educational talk providing insights as to how diversity in a workplace improves the quality of the work force and profitability of the organization. Attendees will be more willing to embrace and seek out diversity and have a much improved attitude about diversity.
• Negotiation Skills Training
An educational talk providing insights as to the psychology of the negotiation dance/game/production and fifteen understandable steps for more effective negotiation. Designed for everyone, large or small audiences. Attendees will be more confident in their ability to negotiate and have a much improved attitude.
III. Proactive Prevention Culture – Enhance Bottom Line Profits, Reduce Turnover of Quality Employees, Eliminate Wasted Fees Paid to Attorneys, Minimize Settlement and Lawsuit Payouts, and Prevent Distractions From Causing Reduced Productivity
• Proactive Workplace Harassment Prevention
Harassment can not be rationalized as a cost of doing business. It is preventable and I have seen it eliminated in the workplace. How to proactively prevent workplace harassment. Designed for all employees, large or small audiences. Attendees will have a better appreciation for their role in harassment prevention and have a much improved attitude.
• Proactive Workplace Injury Reduction
An inspirational and educational talk providing insights as to why workplace injuries exist. Injuries are preventable and I have seen substantial reduction of injuries in the workplace. How to proactively reduce workplace injuries. Designed for all employees, large or small audiences. Attendees will have a better appreciation for their role in injury prevention and have a much improved attitude.
• Painful Lessons Learned from a Truck Fatality
An educational talk providing painful lessons learned as a result of a company-owned truck driven by a company employed driver which lost its load killing a mother of two young children in a vehicle traveling the opposite direction. How to prevent as well as prepare for work-related fatalities including notification, family contact, media response, investigation, interviews, role of the DOT, and retaining Litigation Counsel.
• Proactive Labor Relations & Representation Irrelevancy
An inspirational and educational talk providing insights as to why union organizing exists. Unionization is avoidable. How to proactively prevent workplace unionization. Designed for all supervisory and executive employees, small audiences. Attendees will have a better appreciation for their role in union avoidance.
• Effective Workplace Romance Policies
An educational talk providing insights as to why workplace romance exists. No policy on workplace romance is perfect. How to proactively prevent issues related to workplace romance. Designed for executive and human resource employees, large or small audiences. Attendees will have a better appreciation for their role in addressing workplace romance issues.
Author of American Management Association Article on Proactivity: amanet.org/training/articles/7746.aspx?pcode=XA9T
Representative Presentations:
- Reclaiming Posi-spective, Saskatchewan Association of Rehabilitation Centres, Regina, Canada, 200 attendees, Closing Keynote Inspirational Presentation.
- Learn Success Today – College Sports version, University of Louisville Lacrosse team, Louisville, Kentucky, 25 attendees, Inspirational Presentation.
- Supervisor Training on Respect and Appreciation, Discount Supermarket, Oklahoma, 75 attendees. Workshops
- Proactive Workplace Injury Reduction, Artex, Archway & Affinity Risk Control Conferences, Las Vegas, Nevada, Charlotte, North Carolina & Chicago, Illinois, 700 attendees, Keynote and Breakout Sessions.
- Learn Success Today – Business Version, Brown Forman & Kroger, Louisville, Kentucky, 50 attendees, Inspirational Presentation.
- Learn Negotiation Today, Kentucky Bar Association, Louisville, Kentucky, 75 attendees, Educational Presentation.
- Proactive Prevention Culture Programs, Ferreri & Fogle law firm, Louisville, Kentucky, 50 attendees, Educational Presentation.
- Abuse Beyond The Home, Lundy Bancroft Workshop, Louisville, Kentucky, 50 attendees, Opening Inspirational Presentation.
- Anything is Possible When You Believe in Yourself, The Leadership Academy Magnet, Louisville, Kentucky, 750 attendees, Inspirational Presentation.
- Learn Success Today – School version, Trinity High School Student Government & Summit Academy, Louisville, Kentucky, 200 attendees, Inspirational Presentation.
- Learn Success Today – Nonprofit Version, Junior Achievement & Make-A-Wish Foundation, Louisville, Kentucky, 50 attendees, Inspirational Presentation.
Bringing on Part-Time In-House Counsel More Than Pays For Itself
Wednesday, July 28th, 2010Many companies either don’t feel that they can justify a full-time attorney in-house or don’t realize that having an experienced in-house attorney, even part-time, actually saves money.
Benefits of having an experienced in-house counsel:
- Expertise in obtaining discounted attorney fees from outside counsel.
- Perform most of the necessary legal work including contract and other front-end document review, EEOC Charges, litigation, administrative actions, mediations, and arbitrations.
- Ability to determine when advice on specialized area of law is required and ask narrowly focused questions that will further minimize outside attorney fees.
- Legal input at the front end of projects to eliminate wasted effort on avenues that will not produce the optimal solution.
- Trustworthy, unbiased, expert evaluation of lawsuits, including likelihood of success and settlement offers, as well as value-added input on litigation strategy.
- Creation of lawsuit proactive prevention programs including, but not limited to, related to the Civil Rights Act (discrimination & harassment), Workers Compensation Act, Fair Labor Standards Act, National Labor Relations Act, American with Disabilities Act, Age Discrimination in Employment Act and Uniform Commercial Code.
- Awareness of government incentive programs, possible corporate restructuring in order to efficiently distribute tax income among states and the property tax valuation process.
- Maintain corporate records necessary to preserve liability limitation and not subject shareholders, Directors and Officers to personal liability for judgments, liens and debts incurred by the company.
- Delegate the management of, and responsibility for, your organization’s legal affairs to a professional who has the training and experience to perform this function extremely well.
The Inspiring Esquire or A Humanistic Attorney or A Caring Lawyer – No OXYMORON HERE
Wednesday, July 28th, 2010A HUMANISTIC ATTORNEY – NO OXYMORON HERE
In today’s job market, well paying positions in the field you love and the city you what to live are difficult to come by and should be coveted. So why would anyone leave the top spot in the legal department of a solid, successful company with over a billion dollars in sales? Why indeed? Well, that is exactly what John Baumann did. We sat down with him and asked, Why? His reasons were not at all what we expected.
I did some heavy thinking and I truly believe that my legacy is to help others learn how to be more successful and individuals in organizations learn a more humanistic approach to management, including lawyers. Over the years, I have accepted dozens invitations to speak to audiences varying in size from a 30 to over 250 attendees. Deep down, I realized that I felt most alive, fulfilled, and necessary when I sensed that I was ‘reaching’ or ‘touching’ others. I, for the past three years, have gotten a taste of this new life direction while teaching at University of Louisville. My style of presentation is part audience involvement, part memorable storytelling and part humor (some will dispute the humor part) while having very real ‘Tangible Takeaways’ and sharing extremely relevant subject matter. In fact, what could be more relevant than providing a game plan for individuals (the nine success principles) to Learn Success Today .
I also examined my over two decades of experience as an attorney and developed a model called, Proactive Prevention: A Corporate Culture Approach. How humanistic is it to eliminate, actually eliminate, harassment in the workplace? How about to create a workplace that is so humanistic that employees have no need to bring in a union, thus, retaining the ability to be paid the entire amount of money that they are due without having a portion of their hard earned pay diverted to a union in the form of dues? Simply put, I believe that my mission is to replicate what was achieved at my former employer in as many organizations as possible
With 1,500 employees, 1,200 of which on industrial plant floors, a company can expect two, three, four (possibly more) harassment lawsuits per year. Throw into the mix the diversity of the workforce – various religions, races, and national origins – women working on the plant floor – and the record becomes even more impressive. It gets even better, these 15 plants are not limited to traditionally non-litigious locations, try instead, Detroit, Michigan, Cleveland, Ohio, northern Indiana, and central Ohio.
The Proactive Harassment Prevention Program has resulted in ZERO HARASSMENT LAWSUITS OVER THE PAST DECADE.
THAT’S RIGHT – NO LAWSUITS EVEN FILED.
Is this Proactive PreventionÔ Program Cost Effective? Definitely: Lower Outside Counsel Bills; Eliminate/reduce payout of settlements; Lower Insurance Premiums; Lower Turnover/ Absenteeism (Reduce training costs); Lower Corporate Overhead (HR and Law departments); Eliminate distractions – indirect cost; and Retain Quality Employees.
Is the Program Humanistic? - You tell me
No Harassment (or immediately and properly addressed)
Corporate Culture: Appreciation & Respect
John Baumann delighted his audience …his blend of scholarship and personal experience, of humor and seriousness, of compassion and zeal was a wonder to behold. John’s storytelling and charisma combined to get his point across in a memorable way. His many observations resulted in each of us increasing our level of awareness.
Law Professor Background
Sunday, July 4th, 2010John Baumann graduated summa cum laude from the University of Massachusetts Isenberg School of Management and earned his Juris Doctorate from Cornell Law School. Attorney Baumann, in his 23-year career, has passed the bar and practiced in Texas, Louisiana and New Jersey before becoming General Counsel of a Nasdaq listed corporation headquartered in Kentucky. Since 2006, Professor Baumann has taught classes in the School of Business at the University of Louisville. John is an inspirational and educational speaker, hosts his own internet talk show: The Inspiring Esquire (http://www.voiceamerica.com/voiceamerica/vshow.aspx?sid=1705) and has been a legal commentator on CNN Headline News (http://learnsuccesstoday.com/cnn.asp)
The Inspiring Esquire Professional Law Professor Background Resume Credentials
Sunday, July 4th, 2010- Broad range of legal and business expertise, knowledge and experience including mergers, acquisitions, labor, EEO, employment, litigation, securities, finance, SOX, international, environmental, insurance, intellectual property, collections, ERISA and general corporate.
- Successfully accomplished major projects including $532M sale of publicly traded company (Nasdaq: STTX) to an international company, Mitsui of Japan, at a 63% premium to market.
- Established and maintained a proactive prevention program which resulted in no harassment lawsuits for over 10 years, no union certification in over 12 years, and a 75% reduction in workplace injuries and related workers compensation lawsuits over a 10 year period with estimated cumulative savings of over $10M. In addition, identified and obtained over $2M in government incentives and state tax savings.
PROFESSIONAL EXPERIENCE
FERRERI & FOGLE, Of Counsel, Louisville, KY. 2009 – Present. Practice specializes in employment, labor, transactional, and corporate law including associated litigation. CNN Headline News Legal Commentator Appearance: http://www.youtube.com/watch?v=SlhHQ-EzBJI
STEEL TECHNOLOGIES INC., General Counsel & Secretary, Louisville, KY 1996 – 2008. Promoted from Counsel, Secretary & Human Resources Manager in 1997 to General Counsel & Secretary in 2001 overseeing a three-to-five person legal department. Designated Executive Officer in 2007. Responsible for closing of five acquisitions resulting in growth from 7 plants with $300M in sales to 25 plants with over $1.3B in sales.
Major Contributions:
- Completed successful Secondary Offering and Private Placement raising $97M. Drafted Proxy Statements.
- Responsible for legal aspects of SOX compliance including Code of Conduct and whistleblower.
- Executive officer of offshore captive insurance company saving over $2M in premiums.
- Successful campaign resulting in the decertification of USW plant near Gary, Indiana.
- Through various joint ventures, experience with international and certified minority companies.
- Created environmental compliance and monitoring program for 15 plants.
- Strategy formulation and hands-on participation in the successful resolution of company lawsuits including arguing before the Sixth and Seventh Circuit Federal Courts of Appeals.
UNIVERSITY OF LOUISVILLE, SCHOOL OF BUSINESS, Adjunct Professor, Louisville, KY. 2006 – Present. CLAW 301: Legal Environment of Business (Contracts, Corporate & Franchise, Labor & Employment, Intellectual Property, Environmental and Criminal Law), 360 students, 2009 – 2010. Selected Most Inspiring Professor by 2009 Scholar Athlete of the Year.
OTHER LEGAL EXPERIENCE
EXXON CORPORATION, Attorney, Houston, TX, New Orleans, LA and Linden, NJ. 1986 – 1993. Judgment of $2,400,000 obtained and collected on a counterclaim. Trial attorney assigned to property damage, personal injury, antitrust, and Jones Act cases. Assisted Professor Charles Allan Wright, author of Wright & Miller treatise series, in Fifth Circuit Oral Argument. Unitized contested natural gas field & drafted legislation that was adopted into law in Mississippi. Successfully handled two NLRB hearings and several arbitrations against the Teamsters labor union.
TOSCO CORPORATION, Bayway Refinery, Assistant General Counsel, Linden, NJ. 1993 – 1996. Created law department for start-up company following the $700M purchase of a New Jersey refinery from Exxon including negotiation of successor agreement with Teamsters resulting in significantly reduced workforce. Addressed several patent issues related to the transition of the refinery from Exxon to Tosco.
RELATED BUSINESS EXPERIENCE
JK SUCCESS ENTERPRISES LLC. Owner, Consultant & Inspirational Speaker, Louisville, KY. 2008 – Present. A legal/management speaker/advising firm focused upon on workplace proactive prevention programs (harassment, union and injury), conducting leadership/ management and other skills training (success, negotiation and dealing with adversity: Eliminating unnecessary expenses by adopting advanced proactive prevention programs and working with people in these organizations to assure the success of these programs. ProactivePreventionCulture.com.
VoiceAmerica.com Business Channel: Talk Show Host, The Inspiring Esquire on Enhancing Success
American Management Association Article: http://www.amanet.org/training/articles/7746.aspx?pcode=XA9T
Proactive Workplace Harassment Prevention Interview: http://learnsuccesstoday.com/radio.asp
THORNTONS, INC. (150 store multi-state gasoline chain), Louisville, KY. 2002 – 2008. Advisory Board Member
KENTUCKY CHAMBER OF COMMERCE, Frankfort, KY. 2004 – 2008. Board Member
LAW-RELATED SPEAKING ENGAGEMENTS
Learn Negotiation Today: Attorney Edition for Kentucky Bar Association Seminar, Louisville, KY
Proactive Practice of Preventive Law: Papa Johns International executive officers, Louisville, KY;
Kentucky Bar Association Seminar, Louisville, KY; ALFA International Client Seminar, Miami, FL;
and Corporate Counsel Summit, Palm Desert, CA
Role of the Board of Directors in M&A Transactions: National Directors Institute, Chicago, IL
Hallmarks of a Successful In-House Law Department: with Chris Campbell, Esq., Senior Vice President, YUM Brands, Kentucky Bar Association Seminar, Lexington, KY
Remaining Non-Union: Kentucky Chamber of Commerce, Lexington & Louisville, KY
EDUCATION / BAR ADMISSIONS
Cornell Law School, Juris Doctorate, Ithaca, NY. Research Assistant, Products Liability, Professor James Henderson.
University of Massachusetts, Bachelor of Business Administration, Amherst, MA. Summa Cum Laude, Management Honors.
Bar Admissions: Texas, Louisiana, New Jersey, Kentucky (active only in Kentucky). Kentucky Bar Association, Corporate House Counsel Section, Former Chair
John Baumann has achieved educational and professional success:
Friday, June 18th, 2010• graduating college summa cum laude,
• receiving his law degree from Cornell Law School,
• passing three bar exams,
• practicing as an attorney for 23 years (including as General Counsel of a Nasdaq listed corporation),
• appearing on CNN Headline News as a legal commentator,
• hosting an internet talk show on Voice America and
• being selected as the Most Inspiring Professor by the 2009 Scholar Athlete of the Year for the University of Louisville.
John Baumann graduated summa cum laude from the University of Massachusetts Isenberg School of Management and earned his Juris Doctorate from Cornell Law School. Attorney Baumann, in his 23-year career, has passed the bar and practiced in Texas, Louisiana and New Jersey before becoming General Counsel of a Nasdaq listed corporation headquartered in Kentucky. Since 2006, Professor Baumann has taught classes in the School of Business at the University of Louisville. John is an inspirational and educational speaker, hosts his own internet talk show: The Inspiring Esquire
Partial Lineup of Inspirational & Educational Presentations:
Friday, June 18th, 2010I. The Inspiring Esquire Inspirational Presentations
• Caring for Caregivers: Reclaiming Posi-spective
An inspirational talk providing insights as to why many care receivers and their families neglect to demonstrate appreciation for caregiving, the power of positive care giving and the deteriorating effect of negativity on care receivers reflecting upon my personal journey with Parkinsons and with my daughter’s medical conditions. How to reclaim your positive perspective or Posi-spective. Designed for all health care providers and caregivers of any kind, large or small. Attendees will be rejuvenated and have a much improved attitude.
• Caring for Service Providers: Reclaiming Posi-spective
An inspirational talk providing insights as to why many customers neglect to demonstrate appreciation for service, the power of positive service and the effect of negativity on the organization relating my personal journey with Parkinsons and with my daughter’s medical conditions. How to reclaim your positive perspective or Posi-spective. Designed for service providers of any kind, large or small. Attendees will be rejuvenated and have a much improved attitude.
• Positively Handling a Life-Changing Illness: Becoming a Proud Person with Parkinsons
An inspirational talk providing insights as to why many care receivers and their families have a difficult time adjusting to a life-changing illness, the power of having a positive attitude and the deteriorating effect of negativity relating my personal journey with Parkinsons and with my daughter’s medical conditions. How to empower your positive perspective or Posi-spective. Designed for all care receivers and their families, large or small audiences. Attendees will be rejuvenated and have a much improved attitude.
II. Learn Success Today Seminars & Workshops
• Nine Principles to Enhance Personal Success
An inspirational and educational talk providing nine personal success enhancement principles including envisioning, intensity, awareness and attitude. How to obtain personal success. Designed for everyone, large or small audiences. Attendees will be rejuvenated, have a much improved attitude and the skills necessary to achieve personal success.
• Nine Principles to Enhance Professional Success
An inspirational and educational talk providing nine professional success enhancement principles including envisioning, intensity, awareness and attitude. How to obtain professional success. Designed for everyone, large or small audiences. Attendees will be rejuvenated, have a much improved attitude and the skills necessary to achieve success.
• Supervisor Training on Respect & Appreciation
An inspirational and educational talk providing training to existing supervisors and supervisors-in-training on successfully establishing a work environment based upon respect and appreciation. How to create a productive work environment based upon respect and appreciation. Designed for everyone in management, large or small audiences. Attendees will be rejuvenated, have a much improved attitude and the skills necessary to achieve success as supervisors.
• Positively Handling Adversity
An inspirational and educational talk providing insights as to why many employees have a difficult time handling adversity, the power of having a positive attitude and the deteriorating effect of negativity relating my personal challenges including Parkinsons and my daughter’s medical conditions. How to empower your positive perspective or Posi-spective. Attendees will be rejuvenated and have a much improved attitude.
• Diversity Enhancing Profitability
An educational talk providing insights as to how diversity in a workplace improves the quality of the work force and profitability of the organization. Attendees will be more willing to embrace and seek out diversity and have a much improved attitude about diversity.
• Negotiation Skills Training
An educational talk providing insights as to the psychology of the negotiation dance/game/production and fifteen understandable steps for more effective negotiation. Designed for everyone, large or small audiences. Attendees will be more confident in their ability to negotiate and have a much improved attitude.
III. Proactive Prevention Culture – Enhance Bottom Line Profits, Reduce Turnover of Quality Employees, Eliminate Wasted Fees Paid to Attorneys, Minimize Settlement and Lawsuit Payouts, and Prevent Distractions From Causing Reduced Productivity
• Proactive Workplace Harassment Prevention
Harassment can not be rationalized as a cost of doing business. It is preventable and I have seen it eliminated in the workplace. How to proactively prevent workplace harassment. Designed for all employees, large or small audiences. Attendees will have a better appreciation for their role in harassment prevention and have a much improved attitude.
• Proactive Workplace Injury Reduction
An inspirational and educational talk providing insights as to why workplace injuries exist. Injuries are preventable and I have seen substantial reduction of injuries in the workplace. How to proactively reduce workplace injuries. Designed for all employees, large or small audiences. Attendees will have a better appreciation for their role in injury prevention and have a much improved attitude.
• Painful Lessons Learned from a Truck Fatality
An educational talk providing painful lessons learned as a result of a company-owned truck driven by a company employed driver which lost its load killing a mother of two young children in a vehicle traveling the opposite direction. How to prevent as well as prepare for work-related fatalities including notification, family contact, media response, investigation, interviews, role of the DOT, and retaining Litigation Counsel.
• Proactive Labor Relations & Representation Irrelevancy
An inspirational and educational talk providing insights as to why union organizing exists. Unionization is avoidable. How to proactively prevent workplace unionization. Designed for all supervisory and executive employees, small audiences. Attendees will have a better appreciation for their role in union avoidance.
• Effective Workplace Romance Policies
An educational talk providing insights as to why workplace romance exists. No policy on workplace romance is perfect. How to proactively prevent issues related to workplace romance. Designed for executive and human resource employees, large or small audiences. Attendees will have a better appreciation for their role in addressing workplace romance issues.
John Baumann on CNN HEADLINE NEWS
Friday, June 18th, 2010See John Baumann on CNN HEADLINE NEWS by clicking here
Elevating awareness, understanding and ability to anticipate by presenting applicable real life examples, engaging imagery and appropriate humor.